I have communicated with Simon via PM and gave him all the details of the problem.
I have packaged the film and the negatives in question and they are on the way back to Ilford as we speak. He says that they will analyze the film and give a report in a reasonable time.
I told him that it is okay to say what the problem is even if it is due to a mistake on my part. I always say the only embarrassment is the mistake that is not corrected.
If I did something wrong, I will know not to do it again. Right?
I just want to say that Simon and all the folks at Ilford/Harman have been nothing but First Class all the way!
About the developing tank:
It is a "Costar" brand, Patterson style plastic tank with auto-loading reels. It is fairly old but it does not leak around the gasket. It leaks because the orange plastic top is cracked and does not seal well.
I used to agitate by inversion but have switched to spinning the reels due to the leakage.
I have had problems with recurring skin rashes in the past and have been advised to be careful around photographic chemicals. I almost always wear blue Nitrile gloves and am careful not to spill. I have not had problems with rashes lately but I still don't want to take chances. (Itchy, scaly rashes suck!)
I think I am going to switch to a stainless tank. I am replacing the lid and the reels on the one I have now. As soon as I receive them I plan to stop using the plastic tank. Aside from the leakage issue, the stainless tank only uses 250 ml. of fluid per roll vs. the Patterson's 300 ml. That's a 15% or better savings in chemistry. Every little bit counts. Right?
Bottom line: If I can switch to the stainless tank and avoid potential problems like this in the future, I'll be better off.
