New operation address, production and further steps of TETENAL

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snusmumriken

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Just received this email:

<<
Dear valued business partner, dear customer!
As the world continues to evolve, we strive to keep our business aligned with the ever-changing global landscape. We want to keep you up-to-date with the current status of our company, as we take a step towards a new and improved future.
Firstly, we are excited to announce that we have relocated our administration office to Hamburg. This decision was made in order to better serve our customers across the region, and streamline our operations.
Our new address is as follows:
TETENAL 1847 GmbH
Kallmorgen Tower Hamburg
Willy-Brandt-Str. 23
D-20457 Hamburg
We are confident that this relocation will have a positive impact on our business, and ultimately enhance our ability to provide you with exceptional products and services.
Secondly, we are in the process of relocating our production facilities. We are currently in negotiations with two European production companies that will produce our products according to our formulas. This is an exciting development that will help us improve the efficiency and quality of our production process, and provide our customers with even better products.
However, we regret to inform you that the company Norderstedter Chemiewerke (NCW), our former partner, has filed for insolvency and is no longer associated with our company. We understand that this news may cause concern or confusion, and we want to assure you that we are doing everything we can to minimize any impact on our business and customers.
As a result of this situation, both existing and new orders will take a little while to be produced. We apologize for any inconvenience this may cause and ask for your patience during this transition period. Please be assured that we are doing everything in our power to ensure that your orders are fulfilled as soon as possible.
We understand that these changes may be unsettling, but we want to assure you that our commitment to you remains unwavering. We deeply appreciate your understanding and patience, and we are committed to continuing to provide you with the high-quality products and services you have come to expect from us.
If you have any questions or concerns, please do not hesitate to reach out to our customer service team, who will be more than happy to assist you. We want to thank you for your ongoing business and support, and we look forward to serving you from our new locations.
>>
 

Tsubasa

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Who will produce the new chemicals?
Will the Norderstedter Chemiewerke insolvency impact also Ilford chemicals production?
 

richyd

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Not good news indeed. Tetenal E6 and C41 kits have been unavailable for months. Bellini must be taking the slack and also have a 5ltr E6 6 bath kit. Also Jobo have introduced a 2.5 ltr C41 and 6-bath E6 kit but that seems to be only available in Germany. I liked the Tetenal 3 bath, the results were good and as my Jobo processor has only 4 bottle holders for a six bath I would have to add some other heating receptacle. Looks like I'll be trying the Bellini kit.
 

MattKing

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Ernst-Jan

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I think 99% of the customers never visits Tetenal so I don't know how we are helped by moving their office to an expensive location in downtown Hamburg.

I think it's better for them to have their office close to the production, so employees from different departments have a talk with each other at the coffee machine. "This new, cheaper source of compound X is really shit, come, have a look" works better than an email to an anonymous purchaser.
 

ADOX Fotoimpex

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I think 99% of the customers never visits Tetenal so I don't know how we are helped by moving their office to an expensive location in downtown Hamburg.

I think it's better for them to have their office close to the production, so employees from different departments have a talk with each other at the coffee machine. "This new, cheaper source of compound X is really shit, come, have a look" works better than an email to an anonymous purchaser.

There is no longer any production.... so this move makes sense and the remaining employees do not need to commute so far.
 

miha

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I guess it's Calbe now coming to the rescue.

 

BMbikerider

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The old Tetenal company has split into two with the German side still in Europe, but it has broken away from the UK division or the the UK division has broken away from the parent company, I don't know which. but is now trading under the new name of:- https://duplhi.co.uk/

Their website is up and running, but some of the items are still shown as not available, but at least they are still listed which has to be a positive note on a new website
 
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Tsubasa

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The old Tetenal company has split into two with the German side still in Europe, but it has broken away from the UK division or the the UK division has broken away from the parent company, I don't know which. and trading under the new name of https://duplhi.co.uk/

Their website is up and running, but some of the items are still shown as not available, but at least they are still listed which has to be a positive note on a new website

Shortage of german made Ilford chemical in Uk is paradoxical...
 

MattKing

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The old Tetenal company has split into two with the German side still in Europe, but it has broken away from the UK division or the the UK division has broken away from the parent company, I don't know which. but is now trading under the new name of:- https://duplhi.co.uk/

Their website is up and running, but some of the items are still shown as not available, but at least they are still listed which has to be a positive note on a new website

It looks like that references the former Tetenal UK, which became independent from Tetenal proper in 2019.
Their website makes no reference to manufacturing capacity - just sales and distribution.
Tetenal was a major distributor as well as a manufacturer - at one point the major source for Kodak colour paper and photochemistry in Europe.
 

Tsubasa

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On the other thread - Adox subforum - it's said that Tetenal ceased altogheter the chemical lineup production and it's not known if it's gone bankrupt again.
Do this ceased production impact the Ilford chemistry lineup availability?
 
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snusmumriken

snusmumriken

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Hassasin

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Seems like new culture here is discuss gaskets blowing all over the place. As drama unfolds new "about dead" threads too. Maybe that is just for fun. I am still on cliff's edge over the centred horizon, so can't focus on this for now. I know I have contributed quite a thought to Tetenal's announcement.
 

Tsubasa

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Seems like new culture here is discuss gaskets blowing all over the place. As drama unfolds new "about dead" threads too. Maybe that is just for fun. I am still on cliff's edge over the centred horizon, so can't focus on this for now. I know I have contributed quite a thought to Tetenal's announcement.

Please don't feel th urge to reply at all costs.
 
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pentaxuser

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Yes in relation to Ilford there are surely a number of questions on which we need answers before we can conclude anything

1. How much of Ilford chemistry is currently supplied by Tetenal? If its none then presumably that settles whether Iilford has a chemistry problem. If we know that Tetenal supplied Ilford with its chemistry then how much of it was supplied by Tetenal?

2. Has Tetenal ceased all its chemistry production and if so, has some other company stepped in and if so can it now supply Ilford with its needs?

3. What kind of a timescale does current Ilford chemistry stock cover, a month, 2 months etc before it has a problem

4. Who else makes chemistry that Ilford can make a contract with ?

Just some questions that immediately spring to my mind on which we need answers before we can even begin to draw any conclusions about llford's situation

So if anyone knows of any pertinent incontrovertible facts that will help clarify what, if any, problem Ilford may be facing with its chemistry stocks then please let him/them inform us

pentaxuser
 

Tsubasa

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Yes in relation to Ilford there are surely a number of questions on which we need answers before we can conclude anything

1. How much of Ilford chemistry is currently supplied by Tetenal? If its none then presumably that settles whether Iilford has a chemistry problem. If we know that Tetenal supplied Ilford with its chemistry then how much of it was supplied by Tetenal?

2. Has Tetenal ceased all its chemistry production and if so, has some other company stepped in and if so can it now supply Ilford with its needs?

3. What kind of a timescale does current Ilford chemistry stock cover, a month, 2 months etc before it has a problem

4. Who else makes chemistry that Ilford can make a contract with ?

Just some questions that immediately spring to my mind on which we need answers before we can even begin to draw any conclusions about llford's situation

So if anyone knows of any pertinent incontrovertible facts that will help clarify what, if any, problem Ilford may be facing with its chemistry stocks then please let him/them inform us

pentaxuser

Many Kodak and some Ilford chemistry products are currently unavailable at Fotoimpex warehouse. Restocking date: 5/8/2023...
They are unavailable also at Dupli, the new Tetenal distributor for the Uk...
 
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ADOX Fotoimpex

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What do you mean by that?
Tetenal is bankrupt again? No production means no products on the shelves...

It is all written in Tetenal´s announcement published here in the first post.
What is left of them has moved to an office space in downtown Hamburg. They are looking for contract manufacturers in Europe (so aparently not Germany) for their chemistry because the company who was supposed to be their new production arm (right next to their old address in Norderstedt) went into receivership. And yes, this is the reason why currently there are no products on the shelve. In the future there will be because they found someone making their chemistry for them. We hope to have Tetenal chemicals again in the later summer.
 

removedacct2

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They are looking for contract manufacturers in Europe (so aparently not Germany) for their chemistry

for C41 I bought always the Fuji or the Compard/Digibase chemistry, because they are with bleach and fixer, instead of the blix sold by Tetenal.
Digibase is Hans O. Mahn reseller (ie. Maco/Macodirect), who have their business also in Hamburg area. I often suspected that they get their chemistry from Norderstedter Chemie like Tetenal, but the Digibase kits are like the Fuji one: bleach and fixer separate, instead of the blix soup.
Maco do also sell kits under the brand name "Rollei", these are with blix, so possible it was just the same thing sold by Norderstedter Chemie to Tetanal, but they also sell a Jobo kit similar to the Compard/Digibase and Fuji ones, with separate bleach and fixer, and this Jobo kits have a "Made in Japan" on the box label....

I asked sometimes elsewhere if Calbe Chemie Gmbh, still manufactures photochemistry but never could have an answer, otherwise outside Germany and in Europe there's the plant manufacturing the Fuji kits. It's in Antwerpen or in nearby Saint-Niklaas, and I wonder if it is not a former Agfa-Gevaert plant.
Then there is the Kodak Flexicolor LORR chemistry, it comes in bigger containers, it's meant for mini-labs, but usage in small tank, yet not the best for occasional hobbyist. I have no idea where KodakAlaris do get this.
So then "somewhere in Europe and not in Germany" means Belgium and if any, the plant used by KodakAlaris (unless it was Norderstedter...), or also, if different, the manufacturer of Bellini kits.
 
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